1. Introduction and Scope
SwamiAgro (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information related to our services, including the sale and delivery of fresh agrovegetables from farms to your doorstep. By using our website, or related services (collectively, the “Services”), you consent to the practices described in this policy.
2. Information We Collect
We collect the following categories of information:
Personal Identification Information (PII): Name, address, email, phone number.
Order and Transaction Data: Purchase history, delivery preferences, payment details (processed securely via thirdparty providers).
Demographic Information: Age, gender, language preference (optional).
Technical and Usage Data: IP address, browser type, device identifiers, access times, and pages viewed.
Cookies and Tracking Technologies: Used to enhance functionality, personalize your shopping experience, and improve our services.
3. How We Use Your Information
Your information is used for:
Order Fulfillment: Processing purchases, arranging deliveries, and managing subscriptions.
Customer Support: Responding to inquiries and resolving issues.
Communication: Sending order updates, promotional offers, and service announcements.
Service Improvement: Analyzing aggregated data to enhance product quality and customer experience.
Legal Compliance: Meeting regulatory requirements, including food safety and consumer protection laws.
Security: Protecting our systems and preventing fraud.
4. Disclosure and Sharing of Information
We do not sell or rent your personal information. We may share data only in the following circumstances:
Service Providers: With logistics, payment, and IT partners under strict confidentiality agreements.
Legal Authorities: When required by law or to protect public health and safety.
Corporate Transactions: In the event of mergers or acquisitions, provided the new entity upholds this policy.
With Your Consent: For any purpose not listed above, only with your explicit authorization.
5. Security and Safeguards
We implement administrative, physical, and technical safeguards to protect your data, including:
SSL/TLS encryption for data transmission.
Restricted access to personal information.
Regular audits and risk assessments.
While we strive to maintain industrystandard protections, no system can be guaranteed 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
OptOut: Unsubscribe from marketing communications.
Deletion: Request removal of your data, subject to legal obligations.
Breach Notification: Be informed in the event of a data breach.
7. Data Retention
We retain personal data only as long as necessary to:
Fulfill orders and provide services.
Comply with legal and tax requirements.
Resolve disputes and enforce agreements.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with an updated “Effective Date.” Continued use of our Services after updates constitutes acceptance of the revised policy.
9. Contact Information
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: swamiagro00@gmail.com
Address: Maharashtra, India
Phone:+91 9511862231